Did a handpainted kitchen about 2 months ago and had a text last weekend with a few photos that say we have issues. The paint is coming off she says. Been on site today and she right in places paint can be removed with fingernail. The Callerton kitchen was originally factory finished in a mid grey. On initial site visit I tried to call the company to find out what they painted there kitchen with but they didn't get to me after a few attempts. I decide to play it safe and use an adhesion primer and decided to use the eico icon grepp after finding out it could be tinted to nearer the dark grey finish colour. After the standard clean down with virosol and being rinsed off twice, sanded and filled, applied the primer, light sand and 2 coats of scuffx eggshell in a dark grey. Refit all hinges, handles etc and rehung all doors and everything looks and feel solid even after bumping the doors about a little when rehanging, nothing marked or scratched as though everything was curing and drying as it should. On return today, more or less every door edge I can lift paint with fingernail, a few of the doors have been scratched on the rails, its a shaker style kitchen, paint can be scrapped with fingernail again. Everything seems really soft? She wanted a couple of doors making good for Xmas, so I sanded with 180 abranet and cleared the scuffx and primer in no time but also the factory coating and back to the original factory primer? I then gave them a coat of Blockade, cause that's what I had, then 3 coats of scuff x. It was weird how easy it was to sand it back, nothing had adhered well and it seem that the factory coated came of easily too, like the grepp primer had softened the factory coating. After sorting those couple of doors and getting home, I had another photo from her saying some water had spilt on another door next to the one I had redone, she went to wipe it with a cloth and the paint had come off with it! And photo suggest that. Anyone had issue with similar problems or any suggestions? -- Sorry for the long post above!